Customer Support

MyGroundBiz employees also enjoy working with First Class Shipping Company. The company takes care of the employees and the login portal MyGroundBiz is a prime example.


FedEx is one of the most popular shipping companies in the United States. They have made the My Ground Biz portal extremely user-friendly. 

If you have any problems using this portal, you can contact customer service on the MyGroundBiz portal at any time. The customer service team will answer your questions as soon as possible.


MyGroundBiz – Customer Support

FedEx has a General Support and Frequently Asked Questions (FAQ) page that will answer all of your questions. For security reasons, users are strongly advised to change their password every 90 days to make it more difficult to guess their password. If you forget, you can reset your password at 855-639-7793.

If you are still having difficulty accessing your FedEx Ground Biz account, click Contact Us on the login page. Complete the form and click the “Submit” button to submit your request. You can also call 800-HELP (435-7647) Monday through Friday at 7:00 a.m. ask for help at 6:00 PM. Customer service is different on Saturdays and Sundays.

We hope you know all the details on how to register, log in, and use the MyGroundBiz login portal. For more information, please contact MyGroundBiz customer service at 1-800-435-7647 7:00 am business hours.

If you have any problems, you can contact MyGroundBiz at 1-800-435-7647

When you log in to this online portal for the first time, you will be prompted to log into your account and change your password. Include your email address, full name, location, and the type of business you want to run. Choose your preferred language and plain HTML text or email format. Choose a password that meets the system requirements.

The credentials to access your MyGroundBiz account consist of a password and a username (the user’s email address).